How We Work

How We Work

Our reasons for becoming insurance professionals are deeply personal. We repeatedly saw friends and family struggling to find the coverage they needed. We are confident that with our understanding of the insurance space, we can help people better prepare for the future. After years in the business, we have developed a reputation for educating individuals in an easy-to-understand manner, so they can easily grasp personal insurance concepts. Above all else, we feel a commitment to our community.

Our team approach adds perspective and provides increased benefits to our clients.

Meet Our Team

Lori Crivelli, LUTCF, AFIS

Agency Owner

(209) 668-3319

(209) 656-6654


  • BS Degree in Business Administration from CSU, Stanislaus - Double Major Accounting and Marketing
  • Life Underwrting Training Counsel Fellow – 2000
  • Agri Business & Farm Insurance Specialist – 2012

Agent Qualifications

  • I have been in the industry for 30 years.


  • Champion Award

Community Activities

  • Currently on the Board of the YLI Queen of Faith #254.

Alma Martinez-Burrell

Associate Agent



Hello, my name is Alma Martinez-Burrell.  I am an insurance agent with over 16 years of insurance sales experience.  I started my career in Tracy, CA.  I became an agent because I am passionate about helping people in the community.  I believe it is my responsibility as an agent to educate each of my customers through their buying experience and provide the products that best meet their needs to allow them to make an informed decision.  My goal is to provide my clients with peace of mind.

Call me to talk about how I can help protect your family and or your business. 

  • Licensed in Property & Casualty
    • Auto, Home, Umbrella, Recreation Vehicles, Boat, Motorcycle
    • Business - General Liability, Property, Workers Comp, Business Auto
    • Life 
  • Fluent in Spanish

Byanca Hernandez

Customer Service Representative

(209) 668-3319

(209) 656-6654

My name is Byanca Hernandez and as an insurance agent I excel at helping clients find the right kind of insurance for their personal needs.  I specialize in personal lines (Auto, Home, RV, Boat, Motorcycle, and Umbrella) and believe it is my responsibility to help clients make the best decisions for their unique situation.  Originally from Modesto, I have over 7 years of experience in the insurance industry with an associate degree in business administration. 

In my free time, I enjoy going for walks and having family over for cookouts.

Edith Solis

Customer Service Rep/Commercial



Hello, my name is Edith J Solis originally from Oakland, CA, I have lived in the Central Valley for more than 25 years.  I have been married for 35 years, I have 4 daughters, 1 son, and 6 grandchildren.  We are a very active family in Charreria (Mexican Rodeo).  Also, in my spare time I enjoy traveling, knitting, and gardening.

I have over 12 years of experience in Auto, Home, and Commercial Insurance.  As an Agent, I am here to guide each of our clients through the insurance buying process and have the knowledge that can serve them best.

I am a confident bilingual communicator with an interest in listening to what the client has to say and I maintain the highest level of integrity, dedicated to providing reliable and friendly service.

I work with 4 amazing women and together we can provide the exact insurance coverage you need at the right price for you.

Elizabeth Chumbe

Customer Service Rep - Commercial

Lanthom Smiley, PLCS

Customer Service Representative

(209) 668-3319

(209) 656-6654

My name is Lanthom Smiley.  Born in Thailand, I have lived in CA for 41 years.  I started my career with American Medical Response.  I have 21 years of ambulance insurance billing.  Of that, I devoted 14 years in leadership working on strategic planning in developing ways to ensure quality effectiveness.  My passion is helping people reach their goals.  In 2020, my world took a turn which led me to Crivelli Insurance Services.  I am honored to have joined Crivelli Insurance in 12/2020.  I am licensed in Property and Casualty specializing in personal lines.   My primary focus is on auto, RV, home, boat, and umbrella insurance needs.  I strive in providing clients with peace of mind by helping them understand the risk exposures and selecting the right coverage.

On my leisure time, I enjoy traveling the world, camping, hiking, fishing, watching football and basketball games, and building memories with family and friends.